{"id":227,"date":"2017-06-21T10:08:29","date_gmt":"2017-06-21T07:08:29","guid":{"rendered":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/?p=227"},"modified":"2017-06-21T10:08:29","modified_gmt":"2017-06-21T07:08:29","slug":"asiakaspalvelulla-tulosta","status":"publish","type":"post","link":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/","title":{"rendered":"Asiakaspalvelulla tulosta"},"content":{"rendered":"<p>T\u00e4ll\u00e4 viikolla olemme opiskelleet miten t\u00e4rke\u00e4\u00e4 asiakaspalvelu on yrityksen menestymisen kannalta. Suomessa el\u00e4\u00e4 sitke\u00e4sti myytti ett\u00e4 emme osaa palvella asiakasta, olemme murtaneet t\u00e4t\u00e4 myytti\u00e4 tunneilla ja miettineet miten asiakasta voi palvella paremmin. Oheisella yle areenasta l\u00f6ytyv\u00e4ll\u00e4 videolla Maaretta Tukiainen l\u00f6yt\u00e4\u00e4 esimerkkej\u00e4 erinomaisesta palvelusta, mutta my\u00f6s parantamisen varaa.\u00a0 <a href=\"http:\/\/areena.yle.fi\/1-2858352\">http:\/\/areena.yle.fi\/1-2858352<\/a><\/p>\n<p>Juhannuksen l\u00e4hestyminen merkkaa my\u00f6s kohta loman alkua, ensi viikko painetaan viel\u00e4 et\u00e4hommia, mutta hein\u00e4kuun luokkamme lomailee.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium\" src=\"https:\/\/c1.staticflickr.com\/4\/3706\/9130095498_38e7d72380_b.jpg\" width=\"1024\" height=\"1024\" \/><\/p>\n<p>Hyv\u00e4\u00e4 kes\u00e4\u00e4 toivottavat Atte ja Mikko<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u00e4ll\u00e4 viikolla olemme opiskelleet miten t\u00e4rke\u00e4\u00e4 asiakaspalvelu on yrityksen menestymisen kannalta. Suomessa el\u00e4\u00e4 sitke\u00e4sti myytti ett\u00e4 emme osaa palvella asiakasta, olemme murtaneet t\u00e4t\u00e4 myytti\u00e4 tunneilla ja miettineet miten asiakasta voi palvella paremmin. Oheisella yle areenasta l\u00f6ytyv\u00e4ll\u00e4 videolla Maaretta Tukiainen l\u00f6yt\u00e4\u00e4 esimerkkej\u00e4 erinomaisesta palvelusta, mutta my\u00f6s parantamisen varaa.\u00a0 http:\/\/areena.yle.fi\/1-2858352 Juhannuksen l\u00e4hestyminen merkkaa my\u00f6s kohta loman alkua, &hellip; <a href=\"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/\" class=\"more-link\">Jatka lukemista <span class=\"screen-reader-text\">Asiakaspalvelulla tulosta<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":604,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-227","post","type-post","status-publish","format-standard","hentry","category-yleinen"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Asiakaspalvelulla tulosta - Opintoihinsa hurahtaneet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asiakaspalvelulla tulosta - Opintoihinsa hurahtaneet\" \/>\n<meta property=\"og:description\" content=\"T\u00e4ll\u00e4 viikolla olemme opiskelleet miten t\u00e4rke\u00e4\u00e4 asiakaspalvelu on yrityksen menestymisen kannalta. Suomessa el\u00e4\u00e4 sitke\u00e4sti myytti ett\u00e4 emme osaa palvella asiakasta, olemme murtaneet t\u00e4t\u00e4 myytti\u00e4 tunneilla ja miettineet miten asiakasta voi palvella paremmin. Oheisella yle areenasta l\u00f6ytyv\u00e4ll\u00e4 videolla Maaretta Tukiainen l\u00f6yt\u00e4\u00e4 esimerkkej\u00e4 erinomaisesta palvelusta, mutta my\u00f6s parantamisen varaa.\u00a0 http:\/\/areena.yle.fi\/1-2858352 Juhannuksen l\u00e4hestyminen merkkaa my\u00f6s kohta loman alkua, &hellip; Jatka lukemista Asiakaspalvelulla tulosta &rarr;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/\" \/>\n<meta property=\"og:site_name\" content=\"Opintoihinsa hurahtaneet\" \/>\n<meta property=\"article:published_time\" content=\"2017-06-21T07:08:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/c1.staticflickr.com\/4\/3706\/9130095498_38e7d72380_b.jpg\" \/>\n<meta name=\"author\" content=\"mikko\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Kirjoittanut\" \/>\n\t<meta name=\"twitter:data1\" content=\"mikko\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/\"},\"author\":{\"name\":\"mikko\",\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/#\\\/schema\\\/person\\\/1d4c4ed4a099c31b793097b86b63c7f4\"},\"headline\":\"Asiakaspalvelulla tulosta\",\"datePublished\":\"2017-06-21T07:08:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/\"},\"wordCount\":89,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/c1.staticflickr.com\\\/4\\\/3706\\\/9130095498_38e7d72380_b.jpg\",\"inLanguage\":\"fi\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/\",\"url\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/\",\"name\":\"Asiakaspalvelulla tulosta - Opintoihinsa hurahtaneet\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/c1.staticflickr.com\\\/4\\\/3706\\\/9130095498_38e7d72380_b.jpg\",\"datePublished\":\"2017-06-21T07:08:29+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/#\\\/schema\\\/person\\\/1d4c4ed4a099c31b793097b86b63c7f4\"},\"inLanguage\":\"fi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fi\",\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/2017\\\/06\\\/21\\\/asiakaspalvelulla-tulosta\\\/#primaryimage\",\"url\":\"https:\\\/\\\/c1.staticflickr.com\\\/4\\\/3706\\\/9130095498_38e7d72380_b.jpg\",\"contentUrl\":\"https:\\\/\\\/c1.staticflickr.com\\\/4\\\/3706\\\/9130095498_38e7d72380_b.jpg\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/#website\",\"url\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/\",\"name\":\"Opintoihinsa hurahtaneet\",\"description\":\"Digiloikka ty\u00f6el\u00e4m\u00e4\u00e4n\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fi\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/#\\\/schema\\\/person\\\/1d4c4ed4a099c31b793097b86b63c7f4\",\"name\":\"mikko\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fi\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e17d721ac12252e1d6e496f6b69b09eba2093df73a701925a0e7676ff299960c?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e17d721ac12252e1d6e496f6b69b09eba2093df73a701925a0e7676ff299960c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e17d721ac12252e1d6e496f6b69b09eba2093df73a701925a0e7676ff299960c?s=96&d=mm&r=g\",\"caption\":\"mikko\"},\"url\":\"https:\\\/\\\/blogit.gradia.fi\\\/opintoihinsahurahtaneet\\\/author\\\/mikko\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Asiakaspalvelulla tulosta - Opintoihinsa hurahtaneet","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/","og_locale":"fi_FI","og_type":"article","og_title":"Asiakaspalvelulla tulosta - Opintoihinsa hurahtaneet","og_description":"T\u00e4ll\u00e4 viikolla olemme opiskelleet miten t\u00e4rke\u00e4\u00e4 asiakaspalvelu on yrityksen menestymisen kannalta. Suomessa el\u00e4\u00e4 sitke\u00e4sti myytti ett\u00e4 emme osaa palvella asiakasta, olemme murtaneet t\u00e4t\u00e4 myytti\u00e4 tunneilla ja miettineet miten asiakasta voi palvella paremmin. Oheisella yle areenasta l\u00f6ytyv\u00e4ll\u00e4 videolla Maaretta Tukiainen l\u00f6yt\u00e4\u00e4 esimerkkej\u00e4 erinomaisesta palvelusta, mutta my\u00f6s parantamisen varaa.\u00a0 http:\/\/areena.yle.fi\/1-2858352 Juhannuksen l\u00e4hestyminen merkkaa my\u00f6s kohta loman alkua, &hellip; Jatka lukemista Asiakaspalvelulla tulosta &rarr;","og_url":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/","og_site_name":"Opintoihinsa hurahtaneet","article_published_time":"2017-06-21T07:08:29+00:00","og_image":[{"url":"https:\/\/c1.staticflickr.com\/4\/3706\/9130095498_38e7d72380_b.jpg","type":"","width":"","height":""}],"author":"mikko","twitter_card":"summary_large_image","twitter_misc":{"Kirjoittanut":"mikko"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/#article","isPartOf":{"@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/"},"author":{"name":"mikko","@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/#\/schema\/person\/1d4c4ed4a099c31b793097b86b63c7f4"},"headline":"Asiakaspalvelulla tulosta","datePublished":"2017-06-21T07:08:29+00:00","mainEntityOfPage":{"@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/"},"wordCount":89,"commentCount":0,"image":{"@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/#primaryimage"},"thumbnailUrl":"https:\/\/c1.staticflickr.com\/4\/3706\/9130095498_38e7d72380_b.jpg","inLanguage":"fi","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/","url":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/","name":"Asiakaspalvelulla tulosta - Opintoihinsa hurahtaneet","isPartOf":{"@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/#primaryimage"},"image":{"@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/#primaryimage"},"thumbnailUrl":"https:\/\/c1.staticflickr.com\/4\/3706\/9130095498_38e7d72380_b.jpg","datePublished":"2017-06-21T07:08:29+00:00","author":{"@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/#\/schema\/person\/1d4c4ed4a099c31b793097b86b63c7f4"},"inLanguage":"fi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/"]}]},{"@type":"ImageObject","inLanguage":"fi","@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/2017\/06\/21\/asiakaspalvelulla-tulosta\/#primaryimage","url":"https:\/\/c1.staticflickr.com\/4\/3706\/9130095498_38e7d72380_b.jpg","contentUrl":"https:\/\/c1.staticflickr.com\/4\/3706\/9130095498_38e7d72380_b.jpg"},{"@type":"WebSite","@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/#website","url":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/","name":"Opintoihinsa hurahtaneet","description":"Digiloikka ty\u00f6el\u00e4m\u00e4\u00e4n","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fi"},{"@type":"Person","@id":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/#\/schema\/person\/1d4c4ed4a099c31b793097b86b63c7f4","name":"mikko","image":{"@type":"ImageObject","inLanguage":"fi","@id":"https:\/\/secure.gravatar.com\/avatar\/e17d721ac12252e1d6e496f6b69b09eba2093df73a701925a0e7676ff299960c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e17d721ac12252e1d6e496f6b69b09eba2093df73a701925a0e7676ff299960c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e17d721ac12252e1d6e496f6b69b09eba2093df73a701925a0e7676ff299960c?s=96&d=mm&r=g","caption":"mikko"},"url":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/author\/mikko\/"}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"post-thumbnail":false,"twentyfourteen-full-width":false},"uagb_author_info":{"display_name":"mikko","author_link":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/author\/mikko\/"},"uagb_comment_info":4,"uagb_excerpt":"T\u00e4ll\u00e4 viikolla olemme opiskelleet miten t\u00e4rke\u00e4\u00e4 asiakaspalvelu on yrityksen menestymisen kannalta. Suomessa el\u00e4\u00e4 sitke\u00e4sti myytti ett\u00e4 emme osaa palvella asiakasta, olemme murtaneet t\u00e4t\u00e4 myytti\u00e4 tunneilla ja miettineet miten asiakasta voi palvella paremmin. Oheisella yle areenasta l\u00f6ytyv\u00e4ll\u00e4 videolla Maaretta Tukiainen l\u00f6yt\u00e4\u00e4 esimerkkej\u00e4 erinomaisesta palvelusta, mutta my\u00f6s parantamisen varaa.\u00a0 http:\/\/areena.yle.fi\/1-2858352 Juhannuksen l\u00e4hestyminen merkkaa my\u00f6s kohta loman alkua,&hellip;","_links":{"self":[{"href":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/wp-json\/wp\/v2\/posts\/227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/wp-json\/wp\/v2\/users\/604"}],"replies":[{"embeddable":true,"href":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/wp-json\/wp\/v2\/comments?post=227"}],"version-history":[{"count":0,"href":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/wp-json\/wp\/v2\/posts\/227\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/wp-json\/wp\/v2\/media?parent=227"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/wp-json\/wp\/v2\/categories?post=227"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogit.gradia.fi\/opintoihinsahurahtaneet\/wp-json\/wp\/v2\/tags?post=227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}