INTRODUCTION 01 PURPOSE 02 TARGET GROUP 03 HOW TO USE IT Guide VET teachers/trainers in the use of the VR4VET environment while providing resources to train their peers to develop virtual reality competences. VET teachers/trainers and tutors in companies. Also teacher trainers. The handbook can be used for self- training, to train other teachers/trainers and as an instructions manual to use and integrate VR4VET in lessons related to customer care in 4 sectors: retail, hair and beauty, hospitality and consultancy.